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FAQS

Have Any Questions?

Our FAQ section is designed to give you quick and clear answers to the most common questions about our services, eligibility, and process. Whether you’re wondering how the application works, what documents you need, or how long it takes, you’ll find simple, straightforward information here to guide you every step of the way.

The ECO4 Scheme is a government-funded initiative designed to help eligible UK households improve energy efficiency. It covers upgrades such as free boilers, insulation, solar panels, and air source heat pumps to reduce energy bills and carbon emissions.

Eligibility is based on factors such as income, household benefits, property type, and energy performance rating. You may qualify if you're a homeowner or tenant receiving certain government benefits.

Depending on your eligibility and home condition, you could receive:

  • Free boiler replacement

  • Loft or cavity wall insulation

  • Solar panel installation

  • Air source heat pump

  • Smart heating controls

All fully funded under the scheme.

No. If you qualify, all installations and upgrades are 100% free. There are no hidden fees or charges for eligible households.

You can apply in three simple steps:

  1. Fill out our online eligibility checker

  2. Book your free home survey

  3. Let our team handle the rest — from application to installation

Once approved, your installation (whether it's a boiler, insulation, or solar panels) can typically be completed within a few days to a week. The exact time depends on the services provided and will be discussed during your consultation.

Yes, depending on your eligibility and your property’s energy needs, you may receive more than one upgrade, such as insulation and a new boiler.

No. ECO4 grants are fully funded by the UK government and are not taxable. There are no fees involved in the process if you qualify.

After approval:

  1. We’ll schedule a convenient time for your free home survey

  2. Our certified installers will carry out the work

  3. You’ll enjoy a warmer, more energy-efficient home — at no cost!